The owner Ryan was present and did little to make right no offer of delivery, no inconvenience discount, no apology but did receive one from his associate Francisco who was great! Not sure if I’d go for the great prices again over getting the run around and many trips from Vallejo to their store. This is now our third trip without all of our materials and had me return Friday. The associate said that they were coming from their Oakland shop and would be here tomorrow (Wednesday.) Now I call to confirm the pieces have arrived to which the associate said yes so we go back up on Wednesday for final pick up. Top 10 Best Tiling in Vacaville, CA - March 2024 - Yelp - All About Floors, Tiger Tile and Stone, Granite Expo, Stateside Stone and Tile, JC Carpet & Upholstery Cleaning, JL Custom Tile & Stone, StoneCraft of Fairfield, Harris Tile & Stone, Georges Tile. Went on Tuesday for pick up and got all the materials except the original missing pieces that delayed our Friday pick up. We have included a few photos of the finished project.' See more reviews for this business. Fine, we’ll be back Tuesday to which they agreed. Came in on Friday & paid in full and placed an order, they said they couldn’t load that day due to missing pieces of one set of tiles. Great products and great prices but their inventory needs work, without a doubt. Sharing my experience and a couple of pictures of some of the damages in hopes that others won't have to go through what I did. They didn't offer an apology nor discount. A contractor might over look damages because they might be able to cover it up or repair. but you see i bought the cabinets for my home not as a contractor. Nestled in the heart of Vacaville, California, Granite Expo stands as a beacon of excellence in the home improvement industry. This is not an assumption, this is exactly what i was told. They didn't even apologize because to them this is normal. They offered to swap out the cabinets with ot her cabinets of the same type but those were even more damaged than the first ones they brought out. Sure they are cheaper than other stores such as home depot but at least at home depot they won't tell you that brand new cabinets are normally damaged and that once they are installed you won't be able to see the cracked. I mean they were brand new, who would expect 50% of the cabinets to have damaged wood and horrible paint job. Vacaville Granite Expo, Vacaville, California. I was shocked to see the cabinets damaged. I went to pick up the cabinets I had ordered.
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